My Viking and My Singer Need Service!



My babies are in the shop! Both my Viking Ruby Royale and my Singer 9960 needed some TLC. The tension unit broke on my Viking and the 9960 just needed a good cleaning and servicing. Thank goodness for the staff over at Singer Factory Distributor in Chicago on Irving Park Rd. They truly are a godsend! With my dealer in Northwest Indiana closing, as well as another dealer in South Bend, I was so worried about where I could take my machines. 

I know the owner Mike, and he is amazing! One week turn around on my repairs, and he doesn’t cost an arm and a leg. I know a lot of people in the Chicagoland area, as well as Northwest Indiana who have Viking machines. Like I said, the local dealer closed, but thank goodness Mike is close by in Chicago. This way I know my machines are being shipped all over the place, and I know he does great work.

I even took one of my other friend’s machines with me, because she doesn’t know anyone else who could possibly service them as well as they do.

They even offer class on the Viking Embroidery Digitizing software from 4D all the way up to Premier 2.

You should definitely stop by!

Check out this message from their homepage:

‘At SINGER Factory Distributor, our passion is sewing!  We are committed to service…serving Greater Chicagoland’s recreational, commercial and industrial sewers of all levels.  Our belief is that quality and value go beyond the machine itself.  At SFD, we take great pride in the quality of service, and level of satisfaction our customers receive.  It is our commitment to service that ensures your continued satisfaction.  Experienced and knowledgeable staff is ready to assist with all your sewing related needs.

We partner with “Best In Class” manufacturers, recommending only brands that have worked hard to build quality, durability and industry leading innovations into every sewing product.  Visit our Regional Sales & Service Center.  The showroom is open seven days a week.  Shop full lines of sewing related products by our industry leaders.  Get inspired…whether tuning up an old machine, taking a class, or purchasing your first machine…this is where “innovation meets imagination!”‘


4914 W Irving Park Rd,
Chicago, IL 60641


(773) 545-6834


Store Hours

Monday & Thursday
10:00 am – 8:00 pm

Tuesday, Wednesday, Friday and Saturday
10:00 am – 5:00 pm


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